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What Gap’s Tyla Reset Says About Virality, Nostalgia and Relevance

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In late 2023, newly appointed Gap CEO Richard Dickson said it was time to strengthen the eponymous retail group's catalog of brands--including Gap, Old Navy and Banana Republic--with "crisp identities and purpose" to counter years of sluggish sales. "We have to communicate through innovative marketing to regain a powerful ongoing voice in the cultural conversation,"...

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